Multi-Generational Workforce

Right now in the Workforce there are four different generations: traditionalist, baby boomers, generation Xers, and Millennials. Each generation has grown in a time none like the other, which has made big gaps when working together in the workplace. Leaders are struggling to figure out ways to teach all these generations at one time and succeed. They find their selves with older generations preferring lectures or pass outs, where as the newer generations like more technology based functions, such as: email, texting, etc.. It is hard to know how to keep all the generations focused and learning the goals of the company, which is why we are taking the time this month to try and mend these bridges. Below is a great article from the National Oceanographic and Atmospheric Association Office of Diversity on how to manage the Generations.

Managing the Generational Mix

How do we keep a generationally diverse group of learners motivated in today's environment? The first step to making the generational diversity work is to understand what motivates members of different generations and to institute teaching techniques that are flexible enough to meet their needs. In today's complex mix of generations, Traditionalists are found with Boomers and Boomers with Generation Xers. Trends toward later retirements mean that traditionalists are still happy working and learning and Generation Xers are quickly moving into positions of power and influence where they are supervising and educating members of older generations.

Educators are beginning to recognize that the changing demographics of the learning environment can affect morale and productivity. Companies like Pitney Bowes have incorporated an intergenerational component to leadership training. Executives experience how different generations react and interact with each other. Chairman and CEO Michael Critelli also focuses on opening the channels of communication by encouraging employees of all levels to email questions and comments to him. The company has also focused on creating a more fun working environment to address the needs of incoming generations. Pitney Bowes also strives to match people with their jobs and to ensure that they are continuously challenged.

Other successful companies such as TGI Fridays, Ben & Jerry's and Lucent Technologies understand that it is important to focus not only on what needs to get done but on accommodating the work and learning styles of the various generations. Lucent Technologies instituted a training center called IdeaVerse that focuses on creativity. Another company created what they call generational play grounds, from cafe.com an on-site coffee house attracting twenty somethings to a bookstore which carries the latest in self actualization books which seems to attract the Boomer generation.